Introduction
Electrical devices can be connected to the sockets in the vehicle.
The 12 V socket only works when the ignition is switched on.
WARNING
Using sockets and connected electrical devices incorrectly can cause fires and serious or fatal injuries.
NOTICE
Electrical devices that are unsuitable, not permitted, or connected incorrectly may cause damage to the vehicle or electronics.
NOTICE
The vehicle electrical system can be damaged when the maximum load is exceeded.
The 12-V vehicle battery will discharge when the ignition and electrical devices are switched on and the vehicle's drive system is running.
Unshielded devices can cause malfunctions in the radio, the Infotainment system and in the vehicle electronics, depending on the vehicle equipment.
Sockets in the vehicle
Do not exceed the maximum power of the sockets. The power draw of the external devices is indicated on their identification labels.
12 V socket
Fig. 1 In the luggage compartment on the left-hand side: folding 12-volt
socket (general example).
The total continuous output of all 12 V sockets in the vehicle is 120 watts (→ Sockets) .
The maximum power of a 12 V socket in the vehicle when the vehicle is drive-ready totals 180 watts.
NOTICE
Using 12 V sockets for too long at maximum power can cause the fuse to blow.
You can charge mobile devices in the vehicle either wirelessly or by using the built-in USB-C connectors.
Charging with USB-C Connectors
The vehicle may contain the following USB -C ports:
Symbol for a
USB
port for data transmission and charging.
Symbol for a
USB
port for charging only.
Available Charging Power
Voltages up to 20 V are provided via the USB port, which enables up to 45 W charging power.
Depending on the vehicle equipment, the following charging profiles may be supported by theU SB ports:
The actual charging power of the connected device depends on the following aspects:
For double USB ports, the charging power can be split between both ports.
Fig. 1 In the center console: storage for wireless charging function (general
example).
The wireless charging function depends on the vehicle equipment and is not available in all countries.
Wireless charging enables wireless energy transfer through electromagnetic induction over a short distance for cell phones that are Qi-certified.
The rear shelf with liner mat → fig. 1 (1) for the wireless charging function is located in the area of the center console and is designed for only one Qi-certified mobile phone at a time.
On some vehicles, the liner mat → fig. 1 (1) has a telephone symbol indicating the center position.
The charging power is 5 watts.
Qi Standard
The Qi standard enables wireless charging of suitable Qi-certified cell phones. To find out whether a cell phone supports the Qi standard, see the cell phone operating instructions.
Volkswagen AG assumes no liability for the completeness and accuracy of this list. The manufacturer of the cell phone may provide additional information regarding compatibility.
Cell phones that are not Qi-certified may be subject to limitations with regard to wireless charging.
Wireless Cell Phone Charging
Requirements
The charging process starts automatically.
The Infotainment system informs you when the charging process is starting and, if applicable, if there are any foreign objects with metal components in the storage compartment.
Depending on the vehicle equipment, the charging function can be deactivated manually in the Infotainment system.
Fig. 2 In the center console: open cover of the storage compartment (general
example).
The storage compartment for the wireless charging function may have a cover for the cell phone display.
The cover can prevent you from being distracted by the cell phone, e.g. by incoming notifications.
WARNING
Notifications on the cell phone display may distract the driver. This can result in accidents and serious injury or death.
WARNING
Metal objects on the shelf can become very hot. This may cause burns or fires.
NOTICE
If cards or other objects with magnetic strips or with chips are placed on the rear shelf for wireless charging, the data stored on these may be damaged.
Troubleshooting
Cell phone is not Charging
A message regarding a foreign object in the storage compartment may be displayed in the Infotainment system.
If the cell phone is in an unfavorable position on the liner mat, this can impair the charging function. This can be caused by changes in position - even small shifts that may occur as a result of vibrations, for example.
The position of the cell phone must be corrected in order to restore correct charging function.
The charging function can also be impaired by metallic parts - in particular, magnetic parts of a cell phone or its protective case.
Cyber security describes measures that reduce the risk of illegal access to vehicle functions, data and control modules caused by malware or an Internet attack. Of all the components in the vehicle, connectivity components are most at risk of unauthorized access or cyber attacks.
Connectivity components comprise control modules for data transmission, interfaces, media and diagnostic connections through which information and data can be exchanged between the vehicle and mobile devices or the Internet.
Connectivity components are equipped with security mechanisms to minimize the risk of unauthorized access to vehicle systems.
Connectivity components include in particular:
The type and number of connectivity components present in your vehicle depends on the vehicle equipment and the country.
Software and security mechanisms
Software and security mechanisms available in the vehicle undergo continuous development. Similar to computers or operating systems on cell phones, software and security mechanisms in the vehicle may also be updated at various times.
System updates improve the security, stability and operating speed of vehicle systems. The system update is a preventative measure, for example, to protect from malware and to optimize functionality.
A system update is used to update the software of control modules in the vehicle.
Depending on the vehicle and country, there are two ways to update your vehicle:
Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
WARNING
In spite of the integrated security mechanisms and regular system updates or Over-the-Air Updates, malware can cause malfunctions in control modules and the vehicle. In the same way, connecting computers, data carriers or cell phones that are infected with viruses can result in malfunctions in control modules and the vehicle. Malfunctions may cause serious accidents and fatal injuries.
NOTICE
Malware can access data and information stored in the control modules, in the Infotainment system, on connected data carriers and in paired cell phones. This may result in a complete loss of data or damage control modules, the Infotainment system, computers, data carriers or cell phones.
Minimizing risks
You can actively help to reduce the risk of unauthorized access to vehicle systems and functions by following these guidelines:
Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
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