Volkswagen ID.7: Operating the stationary air conditioning

Introduction

The stationary air conditioning allows the vehicle interior to be cooled, ventilated or heated while stationary. In winter the windshield can be cleared of ice, fog, and a thin layer of snow. The stationary air conditioning is powered via a mains socket or by the vehicle high-voltage battery

You can program and control the stationary air conditioning in the Infotainment system and using an app on your cell phone.

On the Internet you can find information about the app, about prerequisites for use and availability, as well as compatible end devices .

NOTICE

Food, medication, and objects that are sensitive to heat or cold can become damaged or unusable from the air coming out of the vents.

• Do not place any food, medication, or other objects that are sensitive to temperature in front of the vents.

If you use stationary air conditioning without a charging cable connected, the vehicle range will decrease. In extreme outside temperatures, the heating and cooling power of the stationary air conditioning function may not be sufficient to reach the preset desired temperature.

Operating the stationary air conditioning

The stationary air conditioning can be operated without a charging connector plugged in. If the charging connector is not connected, the stationary air conditioning is powered by the high-voltage battery.

If no charging connector is connected, stationary air conditioning only works when the high-voltage battery is sufficiently charged. Stationary air conditioning does not start if the Volkswagen Digital Cockpit is displaying the battery charge level of the high-voltage battery (→ Charge level display and range) .

Opening the Stationary air conditioning menu in the Infotainment system

Stationary air conditioning menu in the Infotainment system.

1. Tap the menu button.
2. Tap .

Setting your desired temperature

1. Open the Stationary air conditioning menu in the Infotainment system.
2. Tap .
3. Set a desired temperature using and .

Activating the air conditioning in the stationary vehicle immediately

Activate immediate air conditioning in the exit menu in the Infotainment system.

1. Set the electronic parking brake.
2. Release the driver seat belt buckle.

   The exit menu is displayed in the Infotainment system.

3. Tap Immediate air conditioning in the exit menu in the Infotainment system (→ Exit menu) .

Or: switch on stationary air conditioning with the app on your cell phone.

The air conditioning switches on for around 30 minutes. The function then switches off automatically.

Alternatively, the air conditioning can be activated in the vehicle before a preset departure time (→ Stationary air conditioning) .

Switching off the stationary air conditioning manually

1. Set the electronic parking brake.
2. Release the driver seat belt buckle.

   The exit menu is displayed in the Infotainment system.

3. Tap Immediate air conditioning in the exit menu in the Infotainment system.

Or: Tap in the Air conditioner menu.

Or: Switch off stationary air conditioning via the app on the cell phone.

The stationary air conditioning switches off automatically

If one of the following conditions is met, the stationary air conditioning switches off automatically:

•  After around 30 minutes, if the vehicle is air-conditioned with the ignition switched off.
• After around 15 minutes, if the vehicle is not drive-ready after a programmed departure time.
• If the charge level of the high-voltage battery is too low (→ Delayed charging) .

Operating noises can be heard when stationary air conditioning is switched on.

• Programming the stationary air conditioning
• Operating the stationary air conditioning- Troubleshooting

Programming the stationary air conditioning

With the Infotainment system, you can program stationary air conditioning for a planned departure time. You can program the preferred temperature for the vehicle interior at a certain departure time.

The vehicle calculates the time at which stationary air conditioning should be switched on, based on your desired temperature, in order to reach that temperature by the departure time. The maximum stationary air conditioning prerunning time is around 30 minutes before the departure time.

Activating the air conditioning in the vehicle before departure

1. Open the Stationary air conditioning menu.
2. Tap to open the timer menu.
3. Set a scheduled departure time.
4. Tap .
5. Tap the checkbox to switch on the timer.

The earliest programmed departure time is displayed in the exit menu in the Infotainment system and can be switched on or off there (→ Exit menu) .

If the vehicle is locked, the stationary air conditioning can switch on a maximum of five consecutive times.

This counter will be reset as soon as the vehicle is drive-ready.

Stationary air conditioning with convenience functions

If the vehicle is being air-conditioned before departure, the vehicle can also switch on the convenience functions automatically depending on the outside temperature. The convenience functions will switch on automatically ten minutes before the scheduled departure time at the earliest.

The vehicle can automatically switch on the following convenience functions depending on the vehicle equipment before a scheduled departure time:

• Seat heating.
• Steering wheel heating.
• Exterior mirror heating.
• Rear window defroster.
• Windshield defroster.

To ensure that the vehicle switches on the convenience functions before a scheduled departure time, proceed as follows:

1. Open the Stationary air conditioning menu.
2. Tap .
3. Select the front seats for which the convenience functions are to be automatically switched on before the scheduled departure time.

   Only the convenience functions of the selected front seats will be automatically switched on before the scheduled departure.

4. To ensure that the rear window defroster is automatically switched on before the departure time, for example, switch on the Window heating function.

Activating the air conditioning in the vehicle after charging the high-voltage battery

If the vehicle high-voltage battery is charged with alternating current (AC) or direct current (DC), then the air conditioning can be activated prior to a planned departure time. This setting can be applied in the charging settings in the Infotainment system (→ Delayed charging) .

Activating the air conditioning in the vehicle after unlocking

1. Open the Stationary air conditioning menu in the Infotainment system.
2. Tap .
3.  Activate the Stationary air conditioning when unlocking the vehicle checkbox.

The air conditioner switches on for five minutes as soon as you open a vehicle door. The air conditioning does not start if you open a vehicle door and the vehicle is being charged with alternating current (AC) at that time.

Depending on the vehicle equipment, in vehicles with Keyless Access, you can go to theV ehicle settings menu in the Infotainment system to set door unlocking to Single door or All doors (→ Keyless Access) . If door unlocking is set to Single door, the air conditioning will only start when you open the driver door. If door unlocking is set to All doors, the air conditioning will start as soon as you open a vehicle door or the trunk lid.

Checking the programming

When you switch off the ignition, the Infotainment system shows you the timer that has been set to act next and the functions that have been set.

Operating the stationary air conditioning- Troubleshooting

or Atmospheric CO2 concentration in the vehicle interior is too high

The indicator light comes on yellow or red.

The message Health risk! High CO2 concentration. Open windows! or Health risk! CO2 too high. Open windows immediately! may appear in the instrument cluster display.

1. Open all windows immediately.
2. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the air conditioner checked. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

air conditioner is not working correctly or CO2 concentration cannot be measured

The yellow indicator light turns on.

The message Air conditioner is not working correctly. Please contact workshop. may appear in the instrument cluster display.

1. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the air conditioner checked. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

The cooling mode or heating cannot be switched on or its function is limited

The cooling mode works as soon as the driver seat is occupied.

If the high-voltage battery is very warm, there are extreme outside temperatures or if the high-voltage battery charge level is too low, the function of the cooling mode , the heating and the defrost function may be limited.

• Switch on the fan.
• Charge the high-voltage battery to a sufficient level.
• Check the safeguard on the air conditioning system .
• Change active combination filters .
• If the malfunction persists, contact a suitably qualified professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

NOTICE

If the air conditioner is not working and is operated further, that can cause subsequent damage.

• If the air conditioner is not cooling or warming the air, switch it off immediately.
• Have the air conditioner checked by suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

The windows are fogged up

The door windows fog up if they are colder than the ambient temperature and the air is damp. Cold air does not absorb as much moisture as warm air which is why windows fog up more frequently during cold seasons.

1. To improve the heating and cooling output, keep the air intake in front of the windshield free of ice, snow, and leaves (→ Vehicle care) .
2. Leave the air duct in the rear section of the luggage compartment uncovered so that air can flow through the vehicle from front to back.
3. Switch on the defrost function (→ Defrost function) .

The temperature unit has changed

You can change the temperature units for all temperature displays in the vehicle using the Infotainment system.

1. Tap the menu button.
2. Open the Settings menu.
3. Select the Units menu item.

Water or water vapor under the vehicle

In the case of high outside humidity and temperatures, condensation can drip from the air conditioning system evaporator and pool under the vehicle. This is normal and does not mean there is a leak in the system.

When outside humidity is high and temperatures are low, condensation can evaporate when the auxiliary air conditioning is running. If this is the case, water vapor may escape under the vehicle. This does not indicate vehicle damage.