Volkswagen ID.7: Maintenance procedures and digital maintenance schedule

Saving maintenance procedures that have been performed ("digital maintenance schedule")

The certificate of maintenance is saved by suitably qualified professionals in a central system. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility. This transparent documentation of the service history allows you to verify which maintenance work has been performed. Volkswagen recommends receiving a printed record of the maintenance procedures that were performed and stored in the system each time maintenance work is performed.

Having the vehicle maintenance performed regularly not only maintains the value of the vehicle, but also contributes to operational safety and roadworthiness. Therefore, have maintenance procedures performed according to Volkswagen instructions.

Each maintenance is performed on the vehicle, the printed record from the previous maintenance should be replaced with a new record from the current maintenance.

The digital maintenance schedule is not available in some countries. If this is the case, suitably qualified professionals will tell you how the maintenance service is documented. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Maintenance procedures

The following information is documented in the digital maintenance schedule by suitably qualified professionals or an authorized Volkswagen dealer or authorized Volkswagen Service Facility:

• When and which service was performed.
• If a repair recommendation was given, for example that the brake pads should be replaced soon.
• If you had special requests for or during maintenance. Your service advisor will note these on the order.
• Which components and operating fluids have been replaced.
• When your next service appointment is.

The type and scope of maintenance procedures can vary from vehicle to vehicle. The vehicle-specific maintenance items can be requested from suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

WARNING

Performing inadequate maintenance and disregarding maintenance intervals can cause vehicle breakdowns while driving as well as accidents and serious or fatal injuries.

• Have all maintenance work performed by suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Volkswagen is not responsible for damage to the vehicle caused by insufficient maintenance or a lack of available parts.

Inspection service

How do I find out which service type my vehicle has?

You can find out the service type of the vehicle from suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Service display

The service display in the instrument cluster display tells you about when an inspection service is due (→ Service interval display) . If necessary, additional work which is required can be carried out too, such as changing the brake fluid.

• Information about operating conditions
• Scope of service

Information about operating conditions

The specified service intervals and procedures are determined based on normal operating conditions.

Under extreme operating conditions, it is necessary to have some work performed before the next service that is due or between the specified service intervals.

Extreme operating conditions may include:

• Operating in areas with high dust levels
• Frequent use of trailer mode.
• Heavy winter operation.

This especially applies to the following components (depending on the equipment):

• Active combination filters.
• Air Care active combination filters.

The service advisor at your authorized Volkswagen dealer or authorized Volkswagen Service Facility will advise you if your vehicle's operating conditions require procedures to be performed between the regular service intervals.

WARNING

Performing inadequate maintenance and disregarding service intervals can cause vehicle breakdowns while driving as well as accidents and serious or fatal injuries.

• Have all maintenance work performed by suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Volkswagen is not responsible for damage to the vehicle caused by insufficient maintenance or a lack of available parts.

Scope of service

All inspection work and maintenance procedures necessary to maintain your vehicle's operational safety and roadworthiness are included in the scope of services (depending on the operating conditions and vehicle equipment, such as engine, transmission, or operating materials). You can find out more information about which jobs are required for your vehicle from suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Or find out from the electronic repairs and workshop information system erWin (→ Repairs and technical modifications) .

Inspection procedures

For example, the following systems can be checked.

Electrical equipment

• 12 V vehicle battery: replace if necessary.
• Lighting.
• High-voltage components.
• Horn.
• Headlight adjustment.
• Resetting the service interval display.

Engine and transmission

• Transmission and final drive.
• Cooling system.
• Engine and components in the hood space.

Suspension

• Ball joints and tie rods.
• Tires.
• Brake system.
• CV boots.
• Coupling rods and stabilizer bars.
• Tire mobility set.
• Steering.
• Shock absorbers and coil springs.

Body

• Windshield.
• Vehicle body corrosion.
• Windshield wiper system and windshield washer system.
• Door arrester.
• Underbody.

1. Test drive.

Maintenance procedures

In addition to the inspection procedures, additional maintenance procedures must be performed on your vehicle depending on the operating conditions and vehicle equipment, such as the engine, transmission, and operating materials. These are either time-dependent and mileage-dependent, or only time-dependent or mileage-dependent.

For example, the following operating materials or components can be changed.

• Active combination filters.
• Brake fluid.

Additional maintenance procedures that are beyond the scope of what is listed can also be performed.

The scope of services may change for technical reasons, for example due to continuous development of components.

Suitably qualified professionals can provide up-to-date information about changes. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Preparing Your VehicleVehicle care information